World Class BPO Services
We have what it takes. We exceed your expectations.
We are world class. We are flexible. And our clients just love us!
At Transpeed, we will stop at nothing to exceed your expectations! You can get from us a full service business process outsourcing (BPO) experience whether its inbound, outbound, or automated solutions. We are rock solid in all aspects of voice and non-voice customer services, technical support, sales, retention, and other business processes.
Our service locations in Los Angeles, California and the Philippines are built and operated with one goal in mind, and that is to delight you and your customers the exactly how you want it to be.
WHY CHOOSE US?
Transpeed provides expert offshore BPO services to help you and your company provide better, faster service while becoming more profitable than ever!
IT’S ABOUT TIME YOU DESERVE A CUSTOMER ACQUISITION STRATEGY THAT IS ON FIRE
When was the last time you were blown away gaining new customers? Let’s get started on this today. We are here to serve, we are on our marks.
Transpeed’s BPO services team works well bringing new customers or clients to your business. Our solution make sure its customized to your needs and create a systematic, sustainable acquisition strategy that can evolve with new trends and changes.
Our team focuses on each buyer and their personal needs, goals, pain points to successfully maximize the revenue from each transaction. Our philosophy is “You only get one chance to make a first impression”.
BE THERE THE MOMENT YOUR CUSTOMERS THINK OF YOU
Let Transpeed take your customer support to the next level by being there at the moment they look for you and taking the extra mile even if they aren’t thinking about you.
Transpeed’s culturally attuned team assists your customers efficiently and in a friendly manner. We adjust ourselves to the personality of your customers, going beyond and taking that extra step to create the best most memorable experiences they have ever had. We create “WOW” interactions that will set your business apart from your competition.
Our omnichannel solution provides the tools, technology and expertise to consistently engage with your customers in the channels they want, when they want. The blending of technologies with the human touch, enables our best-class BPO services and solutions to deliver rewarding experiences and seamless customer engagement.
START SERIOUSLY CARING ABOUT YOUR EXISTING CUSTOMERS
Transpeed perfectly knows how much you have invested in acquiring your customers and so we mastered keeping them to your advantage. Get us on board today.
The difference between companies that grow and those that don’t is customer retention. At Transpeed, we know that selling to an existing customer is a lot more times cheaper. We want you to capitalize on this, and we can help you rise through it.
Transpeed BPO services supports multiple engagement channels throughout the customer life cycle focused on retaining your customers. Services include inbound, outbound and cross channel solutions to provide increasing value for your customers thus reducing customer churn and bonding customers to your brand.
EXPAND FAST, COPE FAST, AND FOCUS ON REAL GROWTH THAT MATTERS
Transpeed’s talents are skilled and specialized on administrative tasks. Let go of your back office worries and finish strong in your goals.
Back office behind-the-scenes processes handled efficiently, accurately, and cost effectively can have a big impact on your bottom line. Lower labor and real estate costs are the main drivers for outsourcing and offshoring these administrative functions. Explore our BPO services and see what we can do for you in this area.
LOOKING TO MINIMIZE YOUR CASH FLOW INTERRUPTIONS?
Save big and regain your focus. Let Transpeed manage your revenue cycle worry free.
Realities such as billing errors, coding mistakes, revenue leakage, failure to get prior authorization, claim denials, untrained staff, and neglect of account receivables are just a few reasons why you need to turn your revenue cycle management processes turn inefficient.
Transpeed BPO Services provides all the administrative functions in handling claims, processing payment and generating revenue, which includes the entire life of an account from creation to payment. RCM unifies the business and clinical sides of healthcare by coupling administrative data with the treatment a patient receives and their healthcare data. Timely communications with insurance companies is a most important part of this cycle.
JUST A FEW REASONS WHY PEOPLE LOVE OUR BPO SERVICES
INCREDIBLE SERVICE
You won’t find this level of professionalism or attention to customer service details anywhere else. Period!
HUGE SAVINGS
Having your call centers and business processes handled offshore can save you and your business up to 50%. Wow!
CUTTING EDGE TECH
We invest heavily in latest state of the art technology to to provide full omnichannel interactions and support. Awesome!
“They have lifted a great weight off our shoulders with regards to our Past Due Accounts, (RTB) Ready to Bill and Medical claims that needed to be worked on. With Transpeed and its competent workforce, our Medical Billing and Collections functions became more consistent.”
Vladimir Lenchitsky, Owner, MedicoRx Specialty & Home Infusion Pharmacy
“Transpeed Communications Inc. has proven to be a results driven company that works towards maximum customer satisfaction. It is not often that we find a reliable and forward thinking vendor, who is able to present creative solutions to complex problems and communicate the benefits to the company.”
Robert Malina, President of VNU Holdings, LLC
“Since 2017, Ideal Healthcare has experienced a transformative partnership with Transpeed. The addition of a Virtual Medical Assistant from Transpeed has not only streamlined our administrative processes but also elevated the overall efficiency of our healthcare services. Their commitment to quality, compliance, and adaptability aligns seamlessly with our values, making them an indispensable part of our team. The professional and dedicated Virtual Medical Assistant provided by Transpeed has consistently demonstrated expertise, allowing us to focus on delivering exceptional patient care. We highly recommend Transpeed as a reliable and valuable outsourcing partner in the healthcare industry.”
Dr. Jennifer Diaz, Ideal Healthcare
WE KEEP THINGS SIMPLE AND EASY FOR YOU.
REQUEST A CALL BACK TODAY!
